Payment and Shipping
Payment options:
We offer a variety of secure and convenient payment methods so that you can pay according to your preferences. Simply choose the option that suits you best:
- credit and debit cards
- Direct bank transfer: Please use the order number as the purpose of payment. Your order will only be dispatched once the money has been received in our account.
- Apple Pay
- Google Pay
- Klarna
- Giropay
- Paypal
- Payment via Sofort
Shipping information:
We want to make sure that your order arrives safely and on time. Here is everything you need to know about our shipping:
- Shipping costs: Shipping costs will apply depending on your location and the size of your order. The exact costs will be displayed during the order process.
- Delivery times: We will endeavour to process and dispatch your order as quickly as possible. The estimated delivery time will also be displayed during the order process.
- Shipment tracking: For many orders we offer shipment tracking so you can see the status of your delivery in real time. Shipment tracking is not always possible as larger products are shipped via freight carrier.
Customer service:
Your satisfaction is important to us. If you have any questions about our payment or shipping terms or need help with your order, please do not hesitate to contact our friendly customer service team. We are here for you and will be happy to assist you.
We thank you for your trust and wish you a pleasant shopping experience!