Cookie Policy
How we use cookies and similar technologies on upgradeyourvan.de
Last updated: 31 July 2025Introduction
Welcome to the Cookie Policy of upgradeyourvan.de, operated by Upgradeyourvan GmbH (the "we", "us" or "Provider"). This policy explains which cookies and tracking technologies we use, how we use them, and what rights you have in this regard.
This document complements our Privacy Policy and informs you about the technologies this application uses to achieve the purposes described below. These technologies allow access to or storage of information (e.g. through the use of cookies) on your device, or the use of your device's data processing capabilities, when you access or use this application.
Some processing purposes for which trackers are used require your consent. If you give your consent, you can freely withdraw it at any time according to the procedure described in this document.
What are cookies and trackers?
Cookies are small text files that are stored on your device (computer, tablet or smartphone) when you visit a website. They allow the website to recognise your device and store certain information about your preferences or actions.
For simplicity, we refer to cookies and similar technologies (such as pixels, web beacons, local storage, and similar identifiers) collectively as "trackers" in this document. The term "cookie" is used only when this specific type of tracker is meant.
This application primarily uses first-party trackers (set by us). The validity period and expiry of first-party cookies and other comparable trackers depend on the lifetime set by the provider. In addition, some third-party services (such as Shopify or our payment processors) may set trackers when you use the corresponding features.
How we use trackers
We use trackers for the following purposes: to operate our online shop, to remember your preferences (e.g. shopping cart contents, language), to ensure security and fraud prevention, and — only with your consent — for analytics and marketing purposes.
Specific information about the cookies used in connection with the provision of our shop via Shopify can be found at shopify.com/legal/cookies.
Cookie categories
We classify the trackers we use into the following categories:
Strictly necessary cookies Always active
These cookies are essential for the operation of our website and cannot be disabled. They enable basic functions such as session management, the shopping cart, secure log-in, and load balancing. The legal basis is § 25 (2) No. 2 TDDDG (Germany) — no consent required.
Functional cookies Optional
These cookies enable enhanced functionality and personalisation, such as remembering your language preference or region. Without these, certain convenience features may be limited. Set only with your consent (Art. 6 (1) (a) GDPR, § 25 (1) TDDDG).
Analytics cookies Optional
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve our service. Set only with your consent.
Marketing cookies Optional
These cookies are used to show you relevant advertising and to measure the effectiveness of advertising campaigns. They may be set by us or by third-party providers whose services we use on our pages. Set only with your consent.
Legal basis
The use of trackers is based on the following legal grounds:
- Strictly necessary cookies: § 25 (2) No. 2 of the German Telecommunications-Telemedia Data Protection Act (TDDDG) — these are absolutely necessary to provide a service expressly requested by the user.
- All other cookies: Your consent pursuant to § 25 (1) TDDDG and Art. 6 (1) (a) GDPR. You can withdraw this consent at any time with effect for the future.
- Subsequent processing of data: Where personal data is processed after a tracker has been set, this is done on the basis of Art. 6 (1) (a), (b) or (f) GDPR, depending on the purpose.
Manage your settings and grant or withdraw consent
If the use of trackers is based on your consent, you can grant or withdraw this consent at any time by setting or updating your preferences via the cookie banner or settings panel on this application.
The withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent prior to its withdrawal.
Browser controls
You can also use your browser settings to:
- see which cookies or other similar technologies have been set on your device;
- block cookies or similar technologies;
- delete cookies or similar technologies from your browser.
However, browser settings do not allow detailed control of consent by category. You can find information on managing cookies through the most common browsers at the following links:
Users can also manage certain trackers used in mobile apps via the corresponding device settings — for example, the device settings for advertising on mobile devices, or generally via tracking settings.
Consequences of refusing trackers
You can freely decide whether or not to give your consent to the use of trackers. However, please note that trackers help this application provide users with a better user experience and advanced features (in accordance with the purposes described in this document). If you choose to block the use of trackers, the Provider may not be able to provide certain corresponding features.
Your rights
Under data protection law, you have the following rights regarding your personal data:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object to processing (Art. 21 GDPR)
- Right to withdraw consent at any time (Art. 7 (3) GDPR)
- Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)
Detailed information about your rights and how to exercise them can be found in our Privacy Policy.
Definitions and legal references
All information that directly or in conjunction with further information determines or can determine the identity of a natural person.
Information that this application (or third-party services that this application uses) automatically collects, e.g. IP addresses or domain names of users' computers, URI addresses, the time of the request, the method used to send the request to the server, the size of the response file received, the numerical code indicating the status of the server response (successful, error, etc.), the country of origin, the features of the user's browser and operating system, the various time data per request (e.g. how much time was spent on each page of the application) and information about the path followed within an application.
The person using this application who, unless otherwise specified, corresponds to the data subject.
The natural person to whom the personal data relates.
Natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller, as described in this Privacy Policy.
The natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data, as well as the means used, including the security measures relating to the operation and use of this application.
The hardware or software tool by which personal data of the user is collected and processed.
Unless otherwise specified, all references in this document to the European Union refer to all current Member States of the European Union and the European Economic Area (EEA).
Contact
If you have questions about our use of cookies or wish to exercise any of your rights, please contact us:
For the purposes of applicable data protection laws, and unless expressly stated otherwise, we are the controller of your personal data.