CANCELLATION POLICY

right of withdrawal

According to Section 312g Paragraph 2 No. 1 of the German Civil Code (BGB), there is no right of cancellation for contracts for the delivery of goods that are not prefabricated and whose production is based on an individual selection or determination by the consumer or which are clearly tailored to the personal needs of the consumer . Since our products are manufactured according to your individual requirements and selection , exchange or return is not possible .

Please note that this regulation has no effect on your statutory warranty rights . However, should you discover that the goods delivered are faulty or do not correspond to the agreed specifications , you are of course entitled to the statutory warranty rights .

If you have any questions or concerns regarding your order or the delivered goods, please do not hesitate to contact us .